Internet of Things technology is still a newer field, and as far as businesses are concerned, your devices may not play together as easily as you’d like them to right out of the box.  Sometimes, a little bit of customization is necessary in order to develop an IoT solution that fits your business’ needs. That might seem like a costly endeavor, but if you think that a custom Internet of Things (IoT) implementation is only for the largest companies, think again.

As the IoT becomes ubiquitous, companies of all sizes are realizing the cost and efficiency savings they can reap from implementing a custom solution. In fact it’s becoming a business imperative: In a 2013 survey by the Economist, nearly 75 percent of the executives responding said that their companies were exploring or adopting some form of IoT solution, with most seeing integrating IoT into the main business as necessary to remain competitive.

To make the most of a custom IoT implementation, it’s crucial to work with a reliable partner. Here are four things to look for in retaining an IoT consultant team:

  1.      Track record of success: As companies jump on the IoT bandwagon, it’s easy to assume that anyone who knows the lingo can create a system that can work for you. But IoT is not a one-size-fits-all solution. A successful implementation comes from choosing a team with working knowledge of a wide variety of industries so they have the experience to thoroughly consider your individual business case and administer the solutions that will address your specific needs.
  2.   Ongoing project management capabilities: Some consultants specialize in designing the IoT system that will work best for you, and then move on once it’s been launched. But the real magic in IoT is not in just collecting the data — but understanding what you do with it. Your consultant should be able to help you make the most of your implementation every step of the way.
  3.      Existing systems: A custom implementation doesn’t necessarily mean that it’s built from the ground up. Rather, it’s important for businesses to find an IoT partner who can incorporate a customized solution into an existing framework. Using platforms like Salesforce and ServiceMax can help you track your data in the cloud, and program in automated trigger actions in response to particular data sets.
  4.      Creative solutions: Many of the most effective IoT implementations involve a large-scale effort, such as equipping your fleet with sensors or overhauling a factory. And while those efforts are certainly impressive, it’s not always possible or necessary to completely reengineer your company to include IoT. Successful consultants understand that often it’s the little things that matter – for example, adding sensors to soap dispensers to study traffic patterns in a restroom or other smaller efforts that improve customer service in a noticeable way.

Here at ThingLogix we want to show you how we live up to our name, by applying logical solutions to tracking things in a customized way that helps you improve your customer service and efficiency — and ultimately build your business.

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Carl Krupitzer

Carl is CEO and co-founder of ThingLogix

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